In my last newsletter, I spoke of "Winning in Business". Take a few minutes to find out if you are winning or losing in your business.
How do you rate? Are you winning or losing in business?
Rank your answers from 1 to 5 on how well you are winning.
Core Business Processes
All the core business processes are documented.
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We measure our core business processes to ensure they are functioning as designed.
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We have multiple individuals trained on every core business process.
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Maintain Mission and Vision
We have a defined mission and vision statement
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Every employee knows the mission and vision of the company
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Employee reviews measure activity and achievements toward the mission and vision
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Embrace Change
All business processes are part of continuous improvement processes
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Everyone is encouraged to recommend change
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All business processes are part of continuous improvement processes
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Everyone is encouraged to recommend change
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All change attempts are celebrated - both success and not
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Continuously evaluate business processes
Feedback is sought from employees to improve business processes.
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Feedback is sought from employees to improve business processes.
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Strategy meetings are conducted at least annually to determine business shifts.
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Market trends and competitor evaluation is part of regular strategy meetings.
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Customer Value Proposition
Feedback is sought from customers regularly
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Market trends and competitor evaluation is part of regular strategy meetings.
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Customer Value Proposition
Feedback is sought from customers regularly
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Customer "Wants/needs" meetings are held at least annually
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Customer trends are monitored and tracked
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Customer "Wants/needs" meetings are held at least annually
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Customer trends are monitored and tracked
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Action:
What is one thing you can do to improve your situation?
If you would like to discuss these in more detail, give us a call.