Friday, November 30, 2012

Winning In Business



In my last newsletter, I spoke of "Winning in Business".  Take a few minutes to find out if you are winning or losing in your business.

How do you rate?  Are you winning or losing in business?

Rank your answers from 1 to 5 on how well you are winning.

Core Business Processes
 All the core business processes are documented.
    Not like                                                  Exactly
    us at all                                                  like us
              1              2             3             4            5
We measure our core business processes to ensure they are functioning as designed.
    Not like                                                  Exactly
    us at all                                                  like us
              1              2             3             4            5

We have multiple individuals trained on every core business process.
    Not like                                                  Exactly
    us at all                                                  like us
              1              2             3             4            5


Maintain Mission and Vision
We have a defined mission and vision statement
    Not like                                                  Exactly
    us at all                                                  like us
              1              2             3             4            5
Every employee knows the mission and vision of the company
    Not like                                                  Exactly
    us at all                                                  like us
              1              2             3             4            5
Employee reviews measure activity and achievements toward the mission and vision

    Not like                                                  Exactly
    us at all                                                  like us
              1              2             3             4            5


Embrace Change
All business processes are part of continuous improvement processes

    Not like                                                  Exactly
    us at all                                                  like us
         1              2             3             4            5  
Everyone is encouraged to recommend change
    Not like                                                  Exactly
    us at all                                                  like us
         1              2             3             4            5
All change attempts are celebrated - both success and not

    Not like                                                  Exactly
    us at all                                                  like us
         1              2             3             4            5



Continuously evaluate business processes

Feedback is sought from employees to improve business processes.
    Not like                                                  Exactly 
    us at all                                                  like us
         1              2             3             4            5
Strategy meetings are conducted at least annually to determine business shifts.
    Not like                                                  Exactly
     us at all                                                  like us
         1              2             3             4            5
Market trends and competitor evaluation is part of regular strategy meetings.
    Not like                                                  Exactly
    us at all                                                  like us
         1              2             3             4            5

Customer Value Proposition

Feedback is sought from customers regularly
    Not like                                                  Exactly 
     us at all                                                  like us
         1              2             3             4            5
Customer "Wants/needs" meetings are held at least annually

    Not like                                                  Exactly 
    us at all                                                  like us
         1              2             3             4            5

Customer trends are monitored and tracked
    Not like                                                  Exactly 
    us at all                                                  like us
         1              2             3             4            5


 
Action:
What is one thing you can do to improve your situation?
If you would like to discuss these in more detail, give us a call.